Terms of Use

Last updated: May 2026

Welcome to Metcalf Plumbing Service, LLC. By accessing or using metcalfplumbing.com (the “Site”) or our services, you agree to these Terms of Use (“Terms”). If you do not agree, please do not use the Site.

1. Services

These Terms govern your use of the Site and our residential and commercial plumbing services, including drain cleaning, water heaters, toilets, boilers, sump pumps, gas services, garbage disposals, faucet repair, pipe services, and backflow preventer testing.

2. Metcalf Plumbing Service, LLC Content

The content on this Site is protected by copyright and trademark laws. Metcalf Plumbing Service, LLC retains all rights. You are granted a limited, revocable, non-sublicensable license to access, display, and perform the Metcalf Plumbing Service, LLC Content for personal, non-commercial use only. You may not copy, download, reproduce, modify, translate, create derivative works from, publish, or distribute any content without our express written permission.

3. Trademarks

Marks displayed on the Site belong to Metcalf Plumbing Service, LLC or third parties. You may not use these marks without the prior written consent of Metcalf Plumbing Service, LLC or the applicable third party.

4. Third-Party Services

Metcalf Plumbing is not responsible for third-party links, services, or content available through the Site. We make no warranties, express or implied, as to any Third-Party Services and do not endorse them.

5. Privacy

Please review our Privacy Policy at metcalfplumbing.com/privacy-policy for details on how we collect and use your information.

6. Acceptable Use

Metcalf Plumbing is not responsible for user content or conduct. To report misuse, contact us at info@metcalfplumbing.com.

7. Compliance with Laws

You must comply with all applicable laws, including anti-bribery, anti-corruption, and export control laws. You represent that you are not a “Sanctions Target” and that you comply with all Export Laws.

8. Global Availability

Metcalf Plumbing Service, LLC controls the Site from its Maryland offices. You are responsible for compliance with any applicable local laws in your jurisdiction.

9. Indemnity

You agree to defend and indemnify Metcalf Plumbing Service, LLC from claims arising out of or related to any claim, suit, action, or proceeding by a third party arising out of or relating to your use of the Site.

10. Disclaimers

THE SITE AND ALL CONTENT AND OTHER ITEMS MADE AVAILABLE BY METCALF PLUMBING SERVICE, LLC ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. Metcalf Plumbing assumes no liability for errors, personal injury, property damage, transmission interruptions, or third-party conduct.

11. Limitation of Liability

Metcalf Plumbing is not liable for indirect, punitive, incidental, special, or consequential damages. IN NO EVENT SHALL METCALF PLUMBING SERVICE, LLC’S CUMULATIVE AND AGGREGATE LIABILITY UNDER THESE TERMS EXCEED TWO HUNDRED U.S. DOLLARS ($200).

12. Responsibility for End Users

You are responsible for violations by any party using your account or with your permission. Anyone facilitating violations of these Terms commits violations themselves.

13. Termination and Monitoring

Metcalf Plumbing may suspend or terminate use of the Site for violations or suspected legal breaches. We reserve the right to investigate violations, edit or remove content, and report illegal activity to authorities.

14. Electronic Communications

You consent to receive electronic communications from Metcalf Plumbing. All agreements, notices, disclosures, and other communications that Metcalf Plumbing Service, LLC provides to you electronically satisfy any legal requirement that such communications be in writing.

15. Modifications

Metcalf Plumbing may modify these Terms at any time by posting a revised version on the Site. Continued use of the Site after changes constitutes acceptance.

16. Governing Law

These Terms are governed by the laws of the State of Maryland. Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in Maryland, USA.

17. Miscellaneous

These Terms constitute the complete agreement between you and Metcalf Plumbing and supersede all prior communications. You may not assign your rights without express written consent. Metcalf Plumbing may assign its rights without restriction. If any provision is invalid, the remainder continues in full force.

18. SMS / Text Messaging Terms

You may opt in to receive text messages from us regarding appointments, updates, and reminders. Standard carrier message and data rates apply. You may opt out at any time by replying “STOP.” You must be 18 years or older to opt in. Message frequency varies.

19. Contact

Questions about these Terms? Contact us at info@metcalfplumbing.com or call (410) 242-3111.