ABOUT US
Family-Owned. Master Licensed. Trusted Since 2002.
For over two decades, Metcalf Plumbing has delivered honest, commission-free plumbing service to Baltimore and Howard County families.
Our Story
Built on Integrity, Driven by Quality
In 2002, Les Metcalf started Metcalf Plumbing with a conviction that the plumbing industry needed a different kind of company. One where plumbers never worked on commission, where pricing was transparent before work began, and where every customer was treated like a neighbor. That founding principle has guided every decision we have made since.
As a family-owned business, we take the long view. We are not trying to maximize a single service call. We are building relationships that last decades. Our plumbers are experienced, master-licensed professionals who recommend only what your home actually needs. That is why families across Baltimore County and Howard County have trusted us with their plumbing for over 23 years.
Today, we remain committed to the same values Les built this company on: honest assessments, upfront pricing, quality craftsmanship, and genuine care for every home we enter. With 800+ five-star reviews and a 4.9 Google rating, our reputation speaks for itself. But we work every single day to earn it again.
ABOUT US
What We Stand For
Our Core Values
★
Integrity
Zero commissions means our plumbers recommend only what you actually need. We would rather lose a sale than lose your trust. Honest assessments and upfront pricing on every single job.
◆
Quality
We hire experienced, master-licensed plumbers and invest in ongoing training. Every job is done right the first time, backed by our satisfaction guarantee and built to last.
♥
Service
Two-hour response times, clean workspaces, and clear communication from start to finish. We treat your home with the same respect we would treat our own. Emergency service available.
OUR TEAM
The People Behind the Work
Every Metcalf technician is a licensed, insured professional committed to getting it right the first time.
Les Metcalf
Owner & Master Plumber
Founded Metcalf Plumbing in 2002. Master licensed gas fitter serving Baltimore and Howard County for over two decades.
Lauren Turnbow
OFFICE MANAGER
Lauren is our dedicated office manager, she is in the office part-time but you will always find her working no matter where she is. She has done a little bit of everything but found her home here with Metcalf Plumbing, working alongside her dad. She grew up in Arbutus but now lives in Mount Airy with her husband, daughters, and dogs. In her free time, she enjoys going to the park and spending time with her family.
Michael Munson
JOURNEYMAN PLUMBER/GAS FITTER
Mike joined the team in 2013, bringing years of hands-on experience and a passion for the trade. He began his plumbing career in 2001, working as a helper alongside Les. He loves to stay busy, tackle challenges, and solve problems for our customers. When he’s not on the job, he enjoys spending time with his wife of over 20 years and their children.
2002
Established
800+
5-Star Reviews
100%
Satisfaction
Same-Day
Emergency Service
Metcalf Plumbing is fully licensed, bonded, and insured. Master Plumber License holder serving Maryland since 2002.
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No commissions. No pressure. Just honest plumbing from a team that treats you like family.
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