Legal
Privacy Policy
How we handle your information when you visit metcalfplumbing.com or use our services.
Last updated: May 30, 2026
Metcalf Plumbing Service, LLC (“Metcalf Plumbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you visit metcalfplumbing.com or use our services.
Information We Collect
When you contact us through our website, request service, or submit an application, we collect information you voluntarily provide, including your name, phone number, email address, physical address, and details about your service needs. We also automatically collect standard website analytics data including IP address, browser type, pages visited, and referring URLs.
How We Use Your Information
We use the information you provide to: respond to your service inquiries, schedule and complete service appointments, send appointment confirmations and reminders, process payments for services rendered, and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and measure site traffic. You can disable cookies in your browser settings, though some site features may not function properly without them.
Your Rights
You may request a copy of the personal information we hold about you, request that we correct or delete that information, or opt out of any marketing communications by contacting us at info@metcalfplumbing.com or (410) 242-3111.
Third-Party Services
We use third-party services including Google Maps for location features, HouseCallPro for online booking, and Google Analytics for site analytics. Each of these services has its own privacy policy, which we encourage you to review.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us:
Metcalf Plumbing Service, LLC
10 Winters Ln
Catonsville, MD 21228
Phone: (410) 242-3111
Email: info@metcalfplumbing.com