ABOUT US
Company
Welcome to Metcalf Plumbing, family-owned and operated since 2002 by Les Metcalf, a master plumber and gas fitter. Les and his team service the Baltimore County and Howard County area including the areas of Catonsville, Ellicott City, Columbia, Elkridge, Clarksville and more. When you work with Metcalf Plumbing, you’re guaranteed customer-first service from true industry professionals. We always begin with a no obligation consultation and cost estimate, all our plumbers are screened, licensed, certified and insured so you’ll never have to worry. And we’ll do whatever it takes to address your plumbing concerns and leave you satisfied.
Our Values
Integrity
We are committed to conducting all of our business relationships in a manner that is honest, fair and ethical and that emphasizes open & direct communication.
Quality
We are committed to excellence in all aspects of our work; our service, our people, our work environment, and our dedication to safety. We strive for continuous improvements in everything we do.
Service
We focus on anticipating and exceeding the expectations of all of our clients, finding the best solutions for their residential & commercial plumbing needs and responding in a timely manner. We do this by adhering to a standard and professionalism that represents our knowledge, experience and respect of others.
What Makes Us Different?
All work performed by licensed and insured Journeyman and Master Plumbers
100% Customer Satisfaction
Up-front and honest
What Clients Are Saying
“Gave a straight honest opinion of the issue and problem solved”
– Warren B.
“Great service. Will definitely use them again.”
– Keith M.
“Installed a new natural gas cook top. Christopher has been to my house for three jobs now, and the service has been exceptional. From the service office staff to the technician I have been very pleased. Highly recommend this company”
– Pam J.
“Outstanding service! Appointments are set and kept as scheduled. They take time to explain the work needed and cost, so there are no surprises. When working, the plumbers always take time to clean up, leaving your home or property in good order. Everyone including the the owner, office staff and plumbers have been a pleasure to work with. Thank you!”
– Melanie J.
“They were on time and when they left you couldn't even tell that they were here. This is the 5th time we have used their service. Happy every time.”
– Al G.
From the appointment booking to the physical service I was pleasantly met. The tech Mike was prompt and courteous and even pointed out some future red flags. Very knowledgeable and not pushy.
– Nicholas J.
“Metcalf sets the standard for professionalism and quality work! Couldn’t be happier and would highly recommend them to anyone in the area! FANTASTIC!”
– David T.
“From the first phone call to completion of the project, Metcalf Plumbing made me feel like I was their only customer!”
– Charlies T.
“Les was very helpful, knowledgeable, and most of all saved me lots of money from a plumbing service repair that was not needed. Mike was also very professional and friendly. I will definitely use them again for future repairs and would recommend them to my family and friends.”
– June W.